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Job Opportunity: Quality & Compliance Officer
Location: Bollington, Cheshire
Salary: £41,000–£45,000
Hours: Days
Are you passionate about quality, compliance, and continuous improvement? Join a leading manufacturer, as our new Quality & Compliance Officer. You'll play a vital role in maintaining our high standards, ensuring customer satisfaction, and driving business success.
About the Role
Reporting to the Head of Quality & Compliance, you'll:
- Be the on-site expert for product and regulatory compliance, including food safety and chemical composition.
- Develop and refine processes to improve product quality across the value chain.
- Oversee and manage a Lab Technician, ensuring daily tasks are completed effectively.
- Lead activities to maintain certifications such as BRC-GS and ISO9001, including documentation, procedures, and training.
- Work closely with customers and suppliers to establish and uphold quality specifications and testing protocols.
- Investigate customer complaints thoroughly and ensure timely resolution.
- Contribute to audits, both internal and external, to uphold compliance and identify areas for improvement.
- Keep the company up-to-date with regulatory changes and compliance requirements.
What We're Looking For
We need a hands-on problem solver with:
- Strong commercial awareness and the ability to balance quality and business needs.
- Expertise in regulatory compliance, quality systems, and continuous improvement.
- Excellent communication and influencing skills to motivate the workforce and engage effectively with stakeholders.
- A keen eye for detail and a drive to ensure our products exceed customer expectations.
What We Offer
- Competitive salary: £41,000–£45,000
- Opportunity to work in a supportive, innovative team
- A pivotal role in ensuring the success and reputation of a respected manufacturer
