General Manager

General Manager needed for a busy established business Sustaining profitability in the day to day and long-term management of the Bodyshop

As general manager 

Formulate policies and procedures to achieve maximum sales of parts, labour, paint & materials and other sales.
• Maintain agreed profit margin and return on investment by efficiently controlling stocks, assets and all financial transactions.
• Achieve and strive to exceed all targets through an efficient Body Shop operation.
• Ensure the highest level of customer satisfaction.
• Help Body Shop to achieve industry-leading standards of process efficiency.
• Ensure compliance with company policies, manufacturer agreements and industry guidelines.
• Maintain the Quality management and audit processes

Margin on labour sales, parts sales, paint & material sales and other sales vs. objectives.
• Labour productivity, efficiency, utilisation and cycle time.
• Cost control vs. objectives.
• Customer Satisfaction Indicator.
• Compliance with HSE, COSHH and EPA regulations.
• Staff retention.

As gerneral manager the Objective:

Formulate policies and procedures to achieve maximum sales of labour, parts paint & materials and other sales

• Develop ongoing strategies to increase business in accordance with the growth/business plan.

• Increase the volume of work by developing the Body Shop reputation for quality and excellence.

• Develop competitive price structure for the department reviewing labour rates, fleet discounts and parts.

• Conduct monthly meetings to review all staff and work issues. Identify and implement any training requirements.

Maintain quality control on all vehicle repairs

• Ensure correct allocation and maintenance of tools, equipment and other materials in the Body Shop.

• Plan and adjust the workload of personnel to match their skills and abilities.

• Ensure adequate staffing to achieve departmental objectives.

• Detect, report and organise staff training

• Communicate job expectations, and provide regular and constructive feedback on individual and team performance.

• Ensure correct understanding and departmental usage of computerised systems.

This is a great chance to join a fantastic business and really drive it forward and make it your own 

Excellent Salary and Benefits 

FOr more information please apply now