- Taking ownership of the strategic growth of key customer accounts, ensuring that a strong understanding of customer needs is maintained in order to meet their requirements and expectations
- Developing a strong category vision, alongside joint category plans that are aligned to both the current and future market trends, as well as customer goals
- Working collaboratively with various teams including supply chain, technical, customer and commercial teams, striving to build strong working relationships and working together to ensure timely product delivery and to support any technical escalations
- Contributing to product development with technical insight and information to support growth and enhance offerings where possible
- Supporting the development of data-led strategies with strong market and performance insights, as well as reviewing competitor activity, product performance in the market and consumer trends that may be relevant
- Scheduling and planning promotional plans to maximise sales opportunities and customer impact
- Reviewing the supply chains to identify potential opportunities for both process optimisation and cost savings, liaising with packing partners to ensure quality and consistency in areas of service and delivery and tackling sourcing or availability challenges to ensure solutions are delivered
- Delivering the in-year cost mitigation plan
- Providing expert and accurate sales forecasting, sales, margin and pricing reporting, and prepare valuable market intelligence to be shared with both internal and external stakeholders
- Holding regular customer meeting reviews
- Maintaining accurate data relating to both accounts and products on the systems
- Meeting all financial, administrative and commercial controls
- Excellent experience with either category or account management
- Proficient in delivering sound forecasting, analysis and reporting
- Confident communicator, with eloquent negotiation and influential abilities and strong relationship building skills
- A commercial, project management mindset, with excellent organisational skills, strategical thinking, results driven and stakeholder orientated
- Strong IT skills, particularly in Microsoft Office and a good aptitude for managing large data sets