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2nd Line / Field Engineer - 365 / Servers / Networking

Oscar Technology
Posted a day ago, valid for 11 days
Location

Maidstone, Kent ME15 8ED, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The position is for a 2nd Line / Field Engineer focusing on 365, Servers, and Networking based in Maidstone.
  • Candidates should have at least 2 years of 2nd line or field experience, preferably in an MSP or multi-site environment.
  • The role involves troubleshooting Windows 10/11, Microsoft 365 applications, and handling networking basics while also delivering mini-projects.
  • A valid driver's license and strong communication skills are required, along with the ability to remain calm under pressure.
  • Salary details are not specified in the job description.

2nd Line / Field Engineer - 365 / Servers / Networking - Maidstone

Visiting client sites and remote in to resolve escalations 1st line can't fix.

You'll diagnose, fix, and document-fast and clean.

Based at one HQ site, but some travelling to satellite offices in South East.

What you'll do

  • Troubleshoot Windows 10/11, Microsoft 365 (Teams, SharePoint, Exchange), and on-prem AD/Azure AD.

  • Image/deploy devices via Intune/Autopilot; handle joiner/mover/leaver tasks.

  • Tackle networking basics (DNS/DHCP, VPNs, switches, Wi-Fi) and light server work (Windows Server, Hyper-V/VMware).

  • Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves.

  • Own tickets end-to-end, hit SLAs, and keep crystal-clear comms.

What you'll bring

  • 2nd line/ Field experience (MSP or multi-site is fine).

  • Strong Microsoft 365, AD/Azure AD, Intune, and networking fundamentals.

  • Driver's licence, great people skills, cool head under pressure.

2nd Line / Field Engineer - 365 / Servers / Networking - Maidstone

Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

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