Back to search
A very successful and long established manufacturing company based in Medway Towns is looking to recruit a Sales Administrator on a full-time permanent basis to join their friendly team.
You will have previous administration and customer service experience, be fully IT literate and be well organised. Working Monday-Friday, 38 hours per week, 08.30-17.00, Monday-Thursday, 08.30-15.00 Friday, with free on-site parking.
Sales Administrator - Key Responsibilities
-
Accurately process incoming sales orders, ensuring prompt data entry into the system and timely order confirmations to customers.
-
Allocate stock and liaise with packing and production departments to ensure customer requirements and delivery deadlines are met.
-
Maintain professional and effective communication with customers regarding order status, delivery schedules, lead times, and issue resolution.
-
Coordinate logistics by booking and managing third-party courier, pallet, and international shipping services.
-
Raise, issue, and track sales invoices, ensuring all billing details are correct and up to date.
-
Resolve delivery-related queries by working closely with couriers and customers to investigate and resolve issues quickly and efficiently.
-
Maintain accurate and up-to-date customer records across internal systems and databases.
-
Provide administrative support to the sales team, ensuring smooth order flow and customer satisfaction.
Benefits
- 25 days holiday plus 8 bank holidays
- Pension to match employee up to 5%
- Free parking
