Job Title: Mechanical Customer Care EngineerLocation: Based in Kent - Covering London, Greater London & Surrounding AreasSalary: £45,000 - £60,000 (depending on experience)Job Type: Full-timeHours: Monday to Friday, 8:00am - 4:00pmStart Date: ASAPOverview:On behalf of a well-established M&E contractor based in Kent, I'm looking for a reliable and experienced Mechanical Customer Care Engineer to join their team. The role involves covering sites across London, Greater London, and surrounding areas, focusing on aftercare and service support for residential and commercial projects.This is a great opportunity to join a family-run business with a solid reputation for quality and customer service.Key Responsibilities:*Diagnose and repair plumbing and heating issues reported by end users.*Attend emergency callouts when required.*Complete clear and detailed resolution reports following site visits.*Support with commissioning and testing during project handover.*Assist with snagging tasks as identified by Project Engineers.*Provide ongoing feedback to Project Managers to prevent recurring issues.Requirements:*Minimum 5 years' experience in mechanical services (plumbing/heating).*NVQ Level 2 or equivalent in Plumbing/Heating.*Valid CSCS or Skill Card.*Full UK Driving Licence.*Strong diagnostic and fault-finding skills.*Professional appearance with excellent customer communication.*Able to work independently and show initiative on site.Additional Info:*Out-of-hours and weekend availability may be discussed separately. #LI-PB1
Back to searchMechanical Customer Care Engineer
BCT Resourcing
Posted 12 hours ago, valid for 2 days
Maidstone, Kent ME15 8ED, England
£45,000 - £60,000 per day
Full Time
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Sonic Summary
- The job title is Mechanical Customer Care Engineer, located in Kent and covering London and surrounding areas.
- The salary ranges from £45,000 to £60,000, depending on experience.
- Candidates must have a minimum of 5 years' experience in mechanical services, particularly plumbing and heating.
- Key responsibilities include diagnosing plumbing and heating issues, attending emergency callouts, and providing support during project handover.
- The position requires a valid CSCS or Skill Card and a full UK Driving Licence, along with strong diagnostic skills and excellent customer communication.
