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Helpdesk Administrator

GH Engage Limited
Posted 7 hours ago, valid for 11 days
Location

Maidstone, Kent ME15 6YQ, England

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Facilities Helpdesk Administrator position is based in Maidstone, offering a salary between £28k and £30k.
  • This is a permanent, full-time office-based role with working hours from Monday to Friday, 8.30 am to 5.30 pm.
  • The role requires general administration duties, including PPM planning, monitoring jobs, and managing engineer worksheets.
  • Candidates should have prior experience in a similar role, although the specific years of experience required are not mentioned.
  • Additional responsibilities include raising purchase orders, managing subcontractor PPMs, and ensuring compliance with established protocols.

Facilities Helpdesk Administrator- Maidstone- 28k-30k- Permanent Opportunity. Office Based Full time

My client a leading Facilities and Maintenance Provider are currently recruiting for an experienced Facilities Helpdesk Administrator to join their team based in their Head Office.

This is a full time office based position- Monday to Friday 8.30-17.30

Duties

  • General Administration duties
  • PPM planning, releasing and allocating jobs
  • Monitor and progress PPM jobs
  • Content checking of engineer worksheets
  • Cross referencing of engineer worksheets for job numbers, signatures and dates
  • Renaming of worksheets adhering to a standard format naming convention
  • Ensure PPM KPI's are maintained at 100%
  • Zero cost jobs
  • Raising Purchase Orders
  • Arrange, monitor and progress subcontractor PPMs
  • Chase engineers and subcontractors for completion paperwork and file as directed
  • Issue the All Released PPM spreadsheet to client within four days of period end
  • Raise remedial jobs when required
  • Undertake reactive help desk training to become competent in order to cover when necessary
  • Follow protocol at all times
  • Cover all contracts as required during staff absences

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