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Family Support Worker
Setting: Family Assessment Centre
Location: Worcestershire
Salary: 28000
A values-driven organisation is seeking dedicated Family Support Workers to join a team committed to making a lasting difference in the lives of families and young people.
Role Overview
Family Support Workers play a vital role in supporting parents to meet the physical and emotional needs of their children. Working 12.5-hour shifts across both days and nights, you will observe parent-child interactions and provide sensitive, non-judgemental feedback tailored to each family's unique circumstances. Through encouragement and role modelling, you will help empower parents to build stronger, healthier relationships with their children.
Key Responsibilities
- Maintain accurate, objective records to inform parenting assessments, which may be submitted as evidence to Family Court.
- Apply a trauma-informed approach using the PACE model (Playfulness, Acceptance, Curiosity, Empathy) in daily practice.
- Build positive, trusting relationships with families to support meaningful engagement.
- Signpost families to additional support services related to mental health, substance misuse, and domestic abuse.
What We're Looking For
- Passionate individuals with experience working with children and families.
- Strong interpersonal skills and the ability to quickly build rapport.
- NVQ Level 3 qualification (or willingness to work towards it).
- Applicants from diverse professional backgrounds are welcome - transferable skills are highly valued.
- Full UK driving licence required.
Shift Pattern
- 13 shifts over a 4-week period (6 nights / 7 days)
- Includes alternate weekends
- Day shifts: 8:00am - 8:30pm | Night shifts: 8:00pm - 8:30am
Salary & Benefits
- 28,000 annual salary
- Private health care
- 25 days annual leave + bank holidays
- Birthday off
- Employee Assistance Programme
- Free parking and electric charging points
- Access to pool car for family support visits
This is a unique opportunity to join a purpose-led organisation focused not on profit, but on creating a legacy of support for families and young people. If you share these values and are ready to make a meaningful impact, we'd love to hear from you.
