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In-person Customer Service Expert

Adecco
Posted a day ago, valid for 3 days
Location

Manchester, Greater Manchester M24WU, England

Salary

£13.9 per hour

Contract type

Full Time

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Sonic Summary

info
  • We are seeking a Customer Service Expert to join our team for a 3-month contract with a potential extension.
  • The position offers an hourly rate of $13.90 and requires experience in retail or customer service environments.
  • The role involves providing in-person support to drivers, onboarding new drivers, and resolving their issues.
  • Ideal candidates should possess strong communication and problem-solving skills, and be passionate about helping others.
  • The working pattern is Monday to Friday from 9am to 5:30pm, and we are committed to an inclusive recruitment process.

Are you a people person with a passion for helping others? Do you thrive in fast-paced environments and enjoy face-to-face interactions? If so, we have the perfect opportunity for you!


Contract length: 3 months, potential extension
Hourly Rate: 13.90
Working Pattern: Monday - Friday 9am - 5:30pm


We are seeking an enthusiastic individual to join our team and help build our in-person support hub for drivers. As a Customer Service Expert, you will play a vital role in empowering our partners and ensuring they have everything they need to succeed!

Who You Are:


A communication superstar with strong problem-solving skills
Comfortable with in-person interactions and providing hands-on support
Experienced in retail or customer service environments
Passionate about helping others and dedicated to creating a positive experience
A quick thinker who knows where to find answers when needed
Personable, organised, and patient-ready to teach and guide

What You'll Do:


Deliver exceptional, 5-star support to our driver partners
Onboard new drivers and walk them through the tools they need to thrive
Resolve driver issues and answer questions with confidence
Promote the brand and get drivers excited about their journey
Stay updated on company processes and tools to provide the best support
Collaborate with the Driver Operations team to streamline procedures

If you're self-motivated, a great team player, and an advocate for our mission, we want to hear from you! Join us in creating an empowering experience for our driver partners and help them grow their business.

Ready to take the next step? Apply now and let's make a difference together! Your journey starts here!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.