Our client, a designer and manufacturer of machine tools, seek to appoint a mechanically biased Field Service Engineer who has a strong machining background. Reporting into the Service Manager you will be responsible for technical support and repairs of machinery at customers facilities. The appointed Field Service Engineer must be comfortable with travel around the UK and abroad. As Field Service Engineer you will be required to spend several weeks of the year abord offering support to overseas facilities.
On offer is stable employment with an industry leading machine tool manufacturer alongside an excellent benefits package including expensed van, premium overtime (including paid travel time) and enhanced rates for overseas work.
Field Service Engineer - Role & Responsibilities
* Provide excellent customer service to internal and external customers
* Repair, install and service all group supported machinery
* Respond to customer contact in a timely and structured manner. Good personal presentation and attention to detail
* Travel to customer facilities and undertake repair work, routine servicing, machine installations and associated admin
Field Service Engineer - Skills & Abilities
* HNC/HND in Engineering or equivalent or a full 4/5 year mechanical apprenticeship
* Excellent technical knowledge of machine tools or large CNC Machinery
* Excellent customer service skills and a sense of initiative when prioritising workload
* Ability to travel (domestic and international) to suit requirements of the business. Paid overtime including paid travel time for all business activity
Field Service Engineer, Mechanical Engineering, Machine Tool, CNC, Maintenance, Service, Customer Service