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Job Description:
We are excited to be working in partnership with a well-established family run Hearing Specialist who have a fantastic full-time permanent opportunity to join their team within the Greater Manchester area of Lancashire. Our client is looking for someone who has Audiologist experience that can join their growing team and become a valuable member of the team!
The Role:
This role is essential to provide outstanding support to customers and patients’ while contributing to the efficiency of the stores. The ideal candidate will be HCPC-registered or awaiting registration, possess strong customer service/patient journey experience, and be willing to travel across 5 practices within an hour’s radius of their home address.
Duties / Responsibilities:
- Performing extended 90-minute FHA (Full hearing Assessments)
- To be motivated to develop on existing skills in order to carry out the highest level of testing, including; tympanometry, speech testing, video otoscopy and REMs upon fitting
- To take overall responsibility for day to day running of hearing care within allocated practices
- To act as a positive ambassador at organised promotional events and local community events to raise awareness of our services
- Respond to patient queries promptly and effectively Practice Partner Engagement and Business Development
- To take overall responsibility for day to day running of hearing care within allocated practices
- To provide appropriate training and updates for the branch team
- To have full understanding of the KPIs and targets needed to reach the required targets of the practice, to ensure commercial success
- To be accountable for the performance of the practice and keeping the practice team and owner updated and engaged Operational
- To ensure that the company vehicles are presentable and drive safely, within the law
- To provide holiday cover for colleagues, within reasonable travelling distance. This job description may be amended from time to time at the company’s discretion. You will be consulted on any significant changes
- To work with all manufactures
Experience:
- HCPC-registered Hearing Aid Dispensers or Audiologists (or those awaiting registration).
- Qualified HAD or Audiologist
- Demonstrable knowledge of current/past KPIs and how to successfully achieve their goals
- Able to perform to all BSA and hygiene standards at all times
- Fully aware and able to recognise referable conditions and recommend appropriate further action and patient care
- Able to communicate results, testing reasons to a patient effectively which they are able to link back to the patients’ issues
- Able to make a strong and clinically justified recommendation to the patient which is in their best interest
- Always working in the patients’ best interests and health
- Is able to be flexible and adapt to the patient in front of them and their needs rather than sticking to a fixed structure that ticks the boxes
- Being willing and open to learning and adopting new ways of working, testing and private provision including being able to communicate the purpose and benefit of them to a patient.
- Demonstrate a broad spectrum of CPD activity and a commitment to uphold CPD standards
Skills:
Strong communication skills
Ability to build strong relationships with stakeholders
Ability to quickly build rapport and trust with patients
Willingness to learn and develop existing clinical skills to complete testing in line with THCP standards including extensive 90 mins testing; video otoscopy PTA, tympanometry, speech testing and REMs upon fitting
Motivated to achieve KPIs and targets
Ability to work autonomously to drive business forward
Confidence to lead hearing services within optometry practices
Ability to work well in team environment
Dedication to providing first class patient service to ensure patient satisfaction utilising all the tools available to you
The ability to work with PS, Area Managers and Mentors specifically to further develop your skills
Honesty and integrity
Friendly and approachable
Full UK driving license required
Salary:
£40,000 PA
Earn up to 20% commission on all dispenses, with no cap – enjoy up to £16,000 in additional bonuses paid quarterly, even while you’re on holiday. Average annual earnings range from £70,000 to £150,000!
Benefits:
Unlimited Earning Potential for Audiologists:
Company Car or Car Allowance (UK driving licence required)
Medical Cash Plan (including 24/7 GP access, discounts on shopping products, counselling support and much more!)
Gym Membership
Paid Time Off for Volunteering
Generous Annual Leave: Includes commission coverage during your first 25 days
Ongoing Professional Development and Company-funded Events
Hiring Process:
Induction completed on 2nd Monday of each month
4 – week induction, 1st week in the head office in Farnham (all expenses paid), 2nd to 4th week at the allocated practices
Schedule:
09:00 – 17:30 Monday to Friday (3-5 locations, 1 site per day)
Location:
Manchester, Lanchashire
Opportunity to head up newly signed on practices
Our client has multiple Audiologist vacancies across the UK. If the location above is not suitable, then please contact me to discuss the other locations we have available!
