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University Student Finance Administrator- Manchester x3

University Student Finance Administrator- Manchester x3

Gordon Yates Limited

Posted 2 days ago, valid for 3 days

Manchester, Greater Manchester M17 1DJ, England

£13.5 per hour

Full Time

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Sonic Summary

A University Student Finance Administrator is needed in Manchester for a hybrid role until early September.
The position pays £13.50 per hour and requires experience in managing high outbound phone activities.
Key responsibilities include managing financial processes, chasing outstanding fees, and ensuring a positive student experience.
Candidates should possess excellent organizational and communication skills, along with strong IT and interpersonal abilities.
This role emphasizes collaboration with internal departments and external collections providers to resolve student account issues.

University Student Finance Administrator needed in Manchester. This role will be until early September. This role is hybrid and pays £13.50 per hour.This role is responsible for financial processes, chasing outstanding fees, accounts receivable management and customer service. The role focuses on providing optimal student experience relating to students financing their education.Key Responsibilities

Coordinates the resolution of past due balances under established guidelines through direct contact with students.
Evaluates student accounts to explore solutions that assist students in attaining their educational goals.
Monitor student account receivables and related financial activity to ensure its adherence with the student selected payment option and company policy.
Build close relationships with internal departments to ensure smooth collections and student experience
Work closely with external collections providers
Make decisions along with senior staff at escalation points on collections process

Skills, experience & qualifications required

You will be experienced in managing high outbound phone activities
Ability to follow oral and written directions as they relate to the job functions
Possess excellent organisational skills & communications skills
Ability to provide timely, accurate information on a variety of financial oriented subject
Be a team player
Strong interpersonal skills
Strong IT skills

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