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The CRM Executive will support the marketing team in the Logistics industry by managing customer relationship strategies and ensuring effective communication with clients. This role is based in Manchester and requires a proactive approach to maintain and optimise CRM systems.
Client Details
The organisation is a well-established entity within the Logistics sector, recognised for its commitment to operational excellence. As a medium-sized company, they provide a professional environment with a focus on innovative solutions and growth.
Description
- Manage and maintain the CRM system to ensure accuracy and efficiency.
- Experience in Hubspot is essential
- Develop and implement CRM campaigns to enhance customer engagement.
- Analyse customer data to identify trends and opportunities for improvement.
- Collaborate with the marketing team to align CRM strategies with business objectives.
- Provide regular reports on CRM performance and suggest improvements.
- Ensure compliance with data protection regulations in all CRM activities.
- Train and support team members on CRM system usage and best practices.
- Work closely with other departments to ensure a seamless customer experience.
Profile
A successful CRM Executive should have:
- Experience with CRM systems and their implementation.
- A background in marketing or a related field within the Logistics industry.
- Strong analytical skills to interpret customer data and deliver actionable insights.
- Excellent organisational and time-management abilities.
- Knowledge of data protection regulations and their application.
- Proficiency in relevant software and tools for CRM management.
- The ability to work collaboratively across department
Job Offer
- Competitive salary ranging from 28,000 to 32,000 per annum.
- Hybrid working arrangements offering flexibility.
- Permanent position within a stable and respected company in Manchester
- Opportunities to contribute to innovative projects in the Transport & Distribution industry.
- A supportive working environment with professional growth prospects.
This is an excellent opportunity for an ambitious CRM Executive to thrive in the Logistics industry. If this sounds like the role for you, we encourage you to apply today!
