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Customer Insights Manager

MERJE Ltd
Posted 25 days ago, valid for 24 days
Location

Manchester, Greater Manchester M17 1DJ, England

Salary

£80,000 - £96,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • MERJE is looking for a Portfolio Insights Manager for a leading insurance and technology organization based in Manchester, offering a salary of £65,000.
  • The role involves driving data-driven decision-making and contributing to the company's growth plans by analyzing data across the change delivery system.
  • Candidates should have strong data analysis skills, experience in Lean Agile portfolio reporting, and proficiency in visual data platforms like PowerBI.
  • Excellent stakeholder engagement skills are required, particularly at senior and C-suite levels, along with knowledge of FCA requirements and Consumer Duty.
  • Applicants must have at least 3-5 years of relevant experience and be eligible to work in the UK without sponsorship.

Customer Insight Manager

Manchester

£65,000

MERJE is seeking a talented Portfolio Insights Manager for a leading insurance and technology organisation. This role offers an exciting opportunity to drive data-driven decision-making and contribute to the company's ambitious growth plans.

Location: Salford Quays, Manchester or Haywards Heath, West Sussex. Flexible working available with office attendance once per week.

The Company

This innovative insurance and technology group delivers market-leading motor insurance, underwriting, distribution, finance, technology, and legal services. With a focus on data-driven insights and Lean Agile methodologies, the company is poised for significant growth in the insurance sector.

The Role

As Portfolio Insights Manager, you'll work closely with senior leadership to provide reporting, insight, and analysis on value delivery across the change portfolio. This role offers the chance to shape business outcomes and drive strategic decision-making in a dynamic, fast-paced environment.

Key Responsibilities of the Portfolio Insights Manager:

  • Analyse data across all elements of the end-to-end change delivery system
  • Provide consolidated data and insights to support business plan outcome hypotheses
  • Perform in-depth quantitative analysis of complex business data
  • Support senior leadership in understanding business and customer outcomes
  • Continuously improve portfolio performance reporting

Required knowledge and experience for the Portfolio Insights Manager role:

  • Strong data analysis skills and ability to tell a story with data
  • Experience in Lean Agile portfolio reporting
  • Proficiency in PowerBI, Actionable Agile, or similar visual data platforms
  • Excellent stakeholder engagement skills, including at senior and C-suite level
  • Knowledge of FCA requirements and Consumer Duty

If you're an expert data analyst with a passion for driving business outcomes through insightful reporting, apply now for this Portfolio Insights Manager position and take your career to the next level.

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Applicants must be located and eligible to work in the UK without sponsorship.

Please note, should feedback not be received within 28 days, unfortunately your application has been unsuccessful. In applying for this role, you may be registered on our database so we can contact you about suitable opportunities in future. Your data will be managed in accordance with our Privacy Policy, which can be found on our website.

If you would like this job advertisement in an alternative format, please contact MERJE directly.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.