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We are seeking a dedicated and meticulous Facilities Coordinator to oversee the management and maintenance of our client's office premises. The ideal candidate will ensure the efficient running of the facilities and contribute to a safe and comfortable environment for our employees.
Client Details
Our client is a highly reputable, large organisation within the professional services industry. Known for their commitment to providing top-tier services, they maintain a strong presence across various regions in the UK.
Description
Support the Senior Facilities Co-Ordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.
Support the Senior Facilities Co-Ordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.
Aid the Senior Facilities Co-Ordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency.
Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation.
Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.
Working with the Soft Services Manager to ensure costs are controlled and operations are within budget.
Other responsibilities include maintenance and management of:
AV
AIRCON - OPERATING HOURS
BUILDING FABRIC - MINOR REPAIRS & UPKEEP
BUSINESS CONTINUITY
CAR PARKING
CLEANING
DOCUMENT MANAGEMENT
FLOOR WALKING - KEEPING THE COMMON AREAS NEAT AND TIDY AT ALL TIMES
FEMININE HYGIENE
FIRE
FIRST AID
HEALTH & SAFETY
KEYS
LANDSCAPING & GROUNDS (9TH FLR HEDGE AND BALCONY)
OFFICE EQUIPMENT
PEST CONTROL
PLANTS - INTERNAL
PLUMBING
PORTERAGE / DISTRIBUTION
RECEPTION - MEETING ROOM MANAGEMENT
SECURITY
STATIONERY
STORAGE
TEA POINTS - ZIP TAPS, VIVREAU, FRIDGES, MICROWAVES
VENDING MACHINES
WASHROOM
WASTE
WATER
Profile
At least 2 years' experience in a similar role within FM
At least 2 years' experience of supplier / sub-contractor management with performance monitoring
Good working knowledge of standards and legislation as applicable to the FM market
Working knowledge of Stationery and Printed items
Working knowledge of Contract Cleaning
Working knowledge of Reprographics
Proven Customer Service skills gained in a Corporate environment
Broad understanding of Soft Services including: Mailroom, Archiving, Pest Control and Vending
Job Offer
- A competitive salary of 28,000 PA
- A supportive and inclusive company culture
- Opportunities for professional development and growth
- Comprehensive benefits package
