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Search are working alongside a growing business in Manchester City Centre who are looking for a Shared Service Centre Manager. This role is a newly created position and is an integral hire for the business to centralise and grow the finance function.
Job Duties
- Lead and develop the SSC team to deliver consistent, high-quality services
- Define and implement the SSC strategy aligned with organisational goals
- Oversee day-to-day operations across all SSC functions.
- Ensure service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded.
- Monitor and manage workloads, resource allocation, and process efficiency
- Promote best practices and ensure compliance with internal controls and regulatory requirements.
- Recruit, train, and develop SSC staff.
- Foster a collaborative and inclusive team environment
- Putting processes in place for the team to follow
- Recruiting new staff within the team
Benefits
- Salaried up to 75000 per annum based on experience
- 25 days holiday plus banks on top
- On site working
- Pension
Successful candidate will possess:
- Worked in a similar finance management role prior
- Excellent communication skills
- Ability to manage timed deadlines
- Strong understanding of SSC models, service delivery frameworks, and process improvement methodologies
- Proven experience (typically 5+ years) in managing shared services or operational teams
- Microsoft proficient
- Putting new systems in place and also developing teams
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
