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Customer Service Sales Executive

Irlam Associates
Posted 9 hours ago, valid for 17 days
Location

Manchester, Greater Manchester M17 1DJ, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Sales Executive position offers a basic salary of £25,000 with an on-target earnings (OTE) potential of £40,000, and a company car is provided.
  • The role involves selling TV and Broadband packages to residential customers within a designated geographical area.
  • Candidates should have demonstrable experience in ensuring customer satisfaction through compliant interactions and possess strong organizational skills.
  • The successful applicant will need to thrive in a fast-paced environment, demonstrating resilience and strong communication skills.
  • This position requires a minimum of one year of relevant sales experience and a proactive, strategic approach to understanding customer needs.
Job Title: Sales Executive + COMPANY CARSalary: £25,000 Basic OTE, £40,000 + (Company Car Provided)Shift Pattern: Monday – Friday 12pm – 8.30pmRole PurposeThe main objective of this role is to operate as a Sales Executive for the residential market, working in a defined geographical area selling TV & Broadband packages to homes. You will report to your Regional Sales Manager and be required to deliver results in line with individual, team, and overall business objectives.Key Responsibilities
  • Seek out and target new customers and new sales opportunities through quality cold calling into homes in your territory.
  • Meet with homeowners to review their telecommunication needs and offer a full quotation on their accounts.
  • Upload newly acquired sales onto your fully automated tablet solution (iPad).
  • Maximise every interaction using referrals.
  • Represent the brand with professionalism.
  • Ensure company procedures and processes are always adhered to.
  • Maintain up-to-date product knowledge.
  • Consistently demonstrate high levels of commitment, motivation, and performance in line with KPIs and in pursuit of business objectives and company values.
Typical Outputs
  • Achievement of sales targets.
  • Achievement of individual and team KPIs.
Personal Specification (Technical skills, Knowledge, Experience)
  • Demonstrable experience of ensuring customer satisfaction through quality and compliant customer interactions.
  • Strong organisational skills to maximise opportunities for sales and to ensure quality journey planning.
Competencies
  • A self-driven approach, performing against targets, striving to over-exceed and challenge personal and team goals.
  • Thrives in a fast-paced environment, where resilience and strong communication skills are required.
  • Empathetic in approach with the ability to understand customer needs.
  • Pro-active and strategic in approach, recognises and considers the bigger picture.
  • Complete and thorough understanding of the business environment in which you are operating.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.