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Head of Sales Training
Portfolio are recruiting a fantastic, brand-new opportunity with our client, an award-wining, HR Software provider based in the heart of Manchester. The business provides people solutions to over 50,000 clients worldwide.
Our client is looking for a new Head of Sales Training to join the business and drive the performance of the sales floor through the design and the delivery of an ongoing training and development plan, covering all aspects of the sales funnel.
It's an incredible opportunity, for an individual, with a proven track record of delivering results in a high-energy sales environment to come into an already successful business and design and deliver an exceptional training programme, to ensure the performance and productivity of all salespeople is increased. The individual will have previous experience in a sales training environment as well as a telephone based, sales B2B Call Centre.
The Head of Sales Training will be responsible for:
- To work in conjunction with the Sales Management teams, and Quality and Compliance to design and deliver the Sales induction training to all new sales recruits, ensuring that they have the knowledge, skills and motivation to meet the targets set.
- To design and deliver an ongoing coaching & training schedule for the sales floor to ensure a world-class sales function.
- To identify individual training needs and to effectively communicate with the Sales Management team and Head of department, to ensure that the performance and productivity of all salespeople is increased.
- To ensure training is in place to maximise productivity of sales by providing ongoing training in the use of Salesforce and keeping up to date with any developments and implementing across the department.
- To liaise with the Sales Manager to design and update all coaching /training course materials in-line with business needs.
- To ensure that all training is of a professional standard and that salespeople can meet the standard required by the business and achieve targets.
- To work with the Sales Manager, Head of department and the Quality and Compliance Assessor to ensure appropriate and ongoing team development and compliance is adhered to.
- To review effectiveness of Sales Training against company requirements, in terms of the appropriateness and quality of training courses.
- To review all course evaluation feedback, the effectiveness of the training and course outcomes and identify areas for improvement.
- To maintain up-to-date training records for all salespeople/management and review monthly with the Sales Manager and Head of department
- Identify trends and needs with regards to where further training may be required in conjunction with the Quality and Compliance Assessor and Sales Manager.
- To be able to communicate to the relevant floor Managers, Sales Manager and Head of department and provide constructive feedback when identifying issues as not meeting the required standards or potentially causing risk to the brand.
We are looking for individuals who:
- Pro-active and self-motivated attitude with the ability to work and deliver under pressure.
- Organised with the ability to manage own workload daily.
- Outgoing personality, with strong organisational skills and a tenacious nature.
- Professional and intelligent approach to work.
- Able to prepare training plans based on the company training schedule
- Able to create training materials and documentation.
- Able to demonstrate experience & knowledge of the sales process.
- Experience of using a CRM system, Salesforce is essential.
- Excellent communication skills, both written and verbal.
- Able to motivate, inspire and develop others.
- Excellent rapport building skills.
- Flexible approach to work.
What's in it for you?
- 25 Days Holiday, increasing after continuous service.
- Private health care cover after 5 years' service
- Medical Cash Plan
- Access to a EAP service
- Paid birthday leave
- Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service
- Group life insurance
- Eye care contribution
- Travel Season Ticket loan scheme
- Milestone recognition
- Discounted products, online shopping and memberships
- Cycle 2 Work scheme* after probationary period
- Achievable OTE earnings (60,000)
- Daily and weekly incentives inc. cash, Costa & Hello Fresh
- On site Gym
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