Customer Service Executive

Customer Service Executive - £28,500 | Hybrid

Location: South Manchester, Sale/Trafford (Hybrid: 3 days office / 2 days home)Salary: £28,500 per annumHours: Monday to Friday, Full-time

Are you a people person with a passion for delivering exceptional customer service? Do you enjoy solving problems, building relationships, and working as part of a supportive team? If so, we want to hear from you!

We’re looking for a Customer Service Executive to join our growing team in South Manchester, Sale/Trafford. This is a hybrid role, offering the perfect balance of collaboration and flexibility — with 3 days in the office and 2 days working from home each week.

?? What you’ll be doing:

• Providing outstanding customer support via phone, email, and live chat

• Resolving customer queries efficiently and professionally

• Building positive relationships with clients and internal teams

• Maintaining accurate records using our CRM system

• Helping to improve processes and contribute to a great customer journey

?? What we’re looking for:

• Previous experience in a phone based customer service role

• Excellent communication and problem-solving skills

• A friendly, positive attitude and team spirit

• Strong attention to detail and a proactive approach

?? What’s in it for you:

• Competitive salary of £28,500

• Hybrid working model (3 days office / 2 days home)

• Friendly, collaborative work culture

• Opportunities for progression and professional development

• Modern office in Sale/Trafford, Greater Manchester, with great transport links

If you're ready to take the next step in your customer service career, apply today and become a valued part of our growing team.