Home
Manchester
Customer service representative
End Point Assessor - Customer Service / Management

End Point Assessor - Customer Service / Management

KM Education Recruitment Ltd

Posted 5 hours ago, valid for 16 days

Manchester, Greater Manchester M17 1DJ, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

KM Recruitment is seeking an End Point Assessor for Customer Service and Management roles, with a location that is home/field based and requires flexibility for travel.
The salary for this position is £28,300, and it includes excellent holiday entitlement, mileage, pension, and additional benefits.
Candidates must have a recognized Assessor award such as D32/33, A1, CAVA, or TAQA, and possess occupational competency in Customer Service at the Management level.
A full, clean UK driving license is required, and candidates must be IT literate, with training provided on company systems.
The role involves completing various End Point Assessment activities, ensuring timely data processing, and assisting apprentices and employers with queries.

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: End Point Assessor - Customer Service / Management Location: Home/Field based - Must be flexible with travel (Candidates can be based in Manchester, York or surrounding areas)Salary: £28,300Package: Excellent Holiday Entitlement, Mileage, Pension + much more!Type: Full Time, 6 month FTCEssential Criteria:

Must hold a recognised Assessor award: D32/33, A1, CAVA or TAQA.
Must hold occupational competency in Customer Service at Management level.
Must be IT Literate – training will be provided on company systems.
Full, clean UK driving licence.
Must be flexible with travel.

Duties:

As an End Point Assessor, you will responsible for completing a range of EPA activities, both face to face and electronically, with Apprentices completing Customer Service Apprenticeship Standards.
These EPA activities include: to carry out End Point Assessment, scheduling of EPA activities, marking, grading and regular planning meetings with candidates and employers.
Complete all necessary administration, ensuring that all data is processed and supplied in a timely manner
Maintain a working knowledge of EPA, your vocational area, Apprenticeship Standards and evidence of CPD
Participate in standardisation and training activities
Provide assistance to Apprentices, Employers or Delivery Teams, assisting with queries in a timely manner.

Please note:KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities.

Apply now in a few quick clicks

End Point Assessor - Customer Service / Management

German Speaking Customer Service Executive

Client Relationship Manager

Customer Service Executive