Mortgage Administrator

Mortgage Administrator (must have previous mortgage experience)
£27,000 – £30,000 DOE

Our client is excited to be recruiting for an experienced and motivated Mortgage Administrator to join their thriving financial services team. This is a fantastic opportunity for someone with strong organisational skills and a passion for delivering first-class customer service to take the next step in their career.

The successful Mortgage Administrator will play a key role in supporting mortgage advisers, managing the end-to-end mortgage process, and ensuring clients enjoy a smooth, professional journey from application to completion.

Key Responsibilities of the Mortgage Administrator

• Managing mortgage applications from submission to completion with accuracy and efficiency.
• Liaising with clients to gather essential documents and provide regular updates.
• Communicating with mortgage lenders, solicitors, and third parties to meet deadlines.
• Maintaining accurate and compliant client records and case files.
• Supporting mortgage advisers with administration and case progression.
• Proactively chasing outstanding information to keep cases moving.
• Handling inbound and outbound calls/emails to provide outstanding customer service.

Skills & Experience of the Mortgage Administrator;

• Previous experience as a Mortgage Administrator, Mortgage Case Manager, or within financial services (desirable but not essential).
• Strong organisational and time-management skills, with exceptional attention to detail.
• Ability to manage multiple mortgage cases in a fast-paced environment.
• Confident communicator with excellent verbal and written skills.
• IT literate with proficiency in Microsoft Office (Word, Excel, Outlook).
• Understanding of FCA regulations and compliance (an advantage).
• Self-motivated, proactive, and a strong team player.

What’s on Offer

• Competitive salary between £27,000 – £30,000 DOE.
• Comprehensive training and ongoing professional development.
• A positive, friendly, and supportive team culture.
• Clear opportunities for career progression within a growing financial services business.

This role is perfect for someone with a background in mortgage administration, mortgage processing, or financial services support who is looking to develop their career in a progressive and professional company.

Apply today and take the next step towards a rewarding career as a Mortgage Administrator!