- As an HR Assistant, you'll be the first point of contact for incoming HR queries via our automated ticketing system, ensuring accurate and timely responses in line with service-level agreements. You'll support all aspects of the employee lifecycle, including:
- Drafting new starter offers, contracts, and processing payroll changes
- Managing internal moves, promotions, and flexible working requests
- Handling parental leave administration and employee relations documentation
- Conducting leaver processing, exit interviews, and reference requests
- Maintaining accurate employee records and HR files
- Managing HR systems for daily, weekly, and monthly tasks
- Supporting internal and external audits
- Recommending process improvements and ensuring FCA compliance
- Providing ad hoc admin support to the wider HR team
- You’ll also collaborate closely with HR Business Partners and Employee Relations to ensure consistent and effective service delivery.
- Experience working in an HR function or administrative environment
- Strong track record in a fast-paced, high-volume admin role
- Excellent attention to detail and the ability to manage multiple priorities
- Confidence using HR systems and Microsoft Office (Word, Excel, PowerPoint)
- A proactive, can-do attitude and the ability to work independently