- Handling inbound customer enquiries, providing expert advice and guidance.
- Managing policy migrations, ensuring customers are supported throughout the process.
- Identifying upselling and cross-selling opportunities to maximize conversions.
- Building strong relationships with customers and handling queries efficiently.
- Experience in an inbound sales or customer service role.
- Strong communication skills with a natural ability to build rapport.
- A proactive and results-driven approach.
- Experience in insurance, financial services, or a regulated environment (preferred but not essential).
- Competitive basic salary + commission
- Career development and progression opportunities
- A supportive and energetic team environment