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A great opportunity for candidates experienced in credit hire recovery and litigation in an ever growing business.
Roles: -
- Preparing payment packs at the point hire concludes
- Negotiating settlement of outstanding losses with insurers directly, utilising technical knowledge to maximise the invoice recovery
- Comprehensively onboarding clients for the litigation process on matters that are unable to settle
- Liaising with Personal Injury firms and factoring companies on dual handled matters to exchange information and progress cases
The successful applicant will have/demonstrate: -
- Sound knowledge of both GTA and Non GTA hire processes
- Thorough knowledge of key Credit Hire issues and their respective arguments; such as need, rate, period etc
- Knowledge of governing case laws and their respective precedents
- Proven negotiation skills, both on the phone and via persuasive correspondence
- The ability to proactively manage a portfolio of (Apply online only) cases
- Carry out comprehensive reviews on a variety of case specific issues
- Accurately recording actions and updating MI
- A high level of customer service
- The ability to organise/prioritise work as needed to meet SLAs, customer expectations and business needs
Desirable attributes: -
- Use of Proclaim
- Working understanding of Personal injury cases pre and post OIC portal
