Role: General Manager - Build to Rent

Location: Manchester

Salary - £45,000 - £50,000 plus Bonus

Jackson Sims Recruitment have partnered with a Leading Build to Rent operator who are looking for hands on General Manager to oversee day to day operations & management of a BTR asset in Manchester.

Key Responsibilities:

People Management:

Recruit, train, and motivate the on-site team.
Conduct annual appraisals and regular 1-2-1s.
Ensure adherence to processes and achievement of SLAs/KPIs. Community Engagement & Satisfaction:
Deliver top-tier service to enhance member satisfaction and retention.
Develop action plans based on customer satisfaction surveys.
Engage with local charities and encourage resident participation.
Manage the community app with events and information.

Marketing & Lettings:
Contribute to marketing strategies to maximise returns.
Meet income and leasing targets, minimising void periods.
Stay updated on local market and competitor services.
Oversee content for the members portal and social media channels.

Planning & Daily Management:

Plan and schedule work streams effectively.
Provide clear instructions and promote team communication.

Financial & Reporting:
Lead budget setting processes and manage development budgets.
Identify opportunities for additional income and cost efficiencies.
Produce regular asset performance reports with clear strategies.

Building Operations:
Ensure efficient operations and service delivery on site.
Monitor maintenance activities and quality control.
Manage service failures and contractor performance.

Health & Safety Compliance:
Oversee H&S and statutory compliance on site.
Manage supplier and contractor compliance with H&S requirements.
Handle risk assessments, accident reporting, and emergency preparedness.

Qualifications & Experience:
ARLA or IRPM qualification desirable.
Experience in residential property or hospitality sectors.
Knowledge of English statutory letting requirements.
Strong management skills and experience working to budgets and targets.

Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.