Business Analyst

Business Analyst - Hybrid - Outside IR35

Harvey Nash is working exclusively with a well known University in the Manchester area. The organisation are looking for a Business Analyst, Outside IR35 on a hybrid basis.

Key Responsibilities:

• Lead the technical solution for the university's CRM project, focusing on student registration for new students enrolling.
• Collaborate with internal stakeholders to integrate four schools into the new CRM system, transitioning them to an IVR solution.
• Contribute to the university's long-term vision of incorporating AI and chat bots into their systems.

Skills and Experience Required:

• Proven experience with CRM systems.
• Telephony experience, ideally with 8x8.
• Strong stakeholder management skills.
• Azure experience

How to Apply: If this role sounds of interest, please apply below.

Business Analyst - Hybrid - Outside IR35