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Solutions Architect – Omnichannel/Customer experience – 6-month contract – Fully Remote
My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you’ll work at the intersection of business innovation and technology execution—bringing marketing, e-commerce, and marketplace strategies to life through smart, scalable solutions.
As a Solutions Architect, you will be the strategic IT partner for our B2C retail, commerce, and marketplace initiatives. You’ll take end-to-end ownership of the supporting technology stack and processes, translating bold business ideas into practical, high-performing technical solutions.
Key Responsibilities of the Solutions Architect
- Lead the Architecture for B2C Commerce:Â Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences.
- Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the needle—from personalized marketing to seamless shopping experiences.
- Champion Customer-Centric Innovation:Â Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end.
- Define and Measure Impact:Â Evaluate the business value of new solutions and ensure success metrics are established and tracked.
- Guide External Delivery Partners:Â Coordinate with development suppliers to deliver reliable, secure, and scalable systems that align with business objectives.
- Ensure Quality at Every Step:Â Oversee system health, testing, monitoring, and release management across the solution landscape.
- Drive Seamless Integration:Â Collaborate with internal teams to embed new tools and services smoothly into the broader digital ecosystem.
- Enable Operational Readiness:Â Maintain clear documentation and ensure smooth handover to IT operations and service providers.
Skills:
- eCommerce and marketplace platforms
- Digital Asset Management
- MS Dynamics D365
- Product Information Management (PIM)
- Point of Sales (PoS)
The Solutions Architect can work fully remote with potential travel abroad – Travel expenses would be covered.
To discuss this exciting Solutions Architect opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Administrator. Additionally, you can contact Connor Smal, by exploring the VIQU IT Recruitment website.
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