Position: Account Handler
Location: Central Manchester
Salary: £35,000 - £40,000 + Bonus (based on new business)
Hybrid working: 2 days WFH, 3 days in office
Agent: Time Recruitment are acting on behalf of the client for this vacancy
About the RoleWe are seeking a skilled Account Handler to join a busy insurance brokerage in Manchester. As an Account Handler, you will be responsible for managing a portfolio of clients, handling premiums from £100 to £1m+, and delivering exceptional service in a sector that is constantly evolving.
Key Responsibilities- Client Relationship Management: Act as the first point of contact for clients, building strong and lasting relationships.
- Policy Administration: Handle renewals, mid-term adjustments, and new business quotations with accuracy and efficiency.
- Claims Support: Assist clients with claims, liaising with insurers to ensure smooth resolution.
- Compliance & Documentation: Ensure all client records, policy documents, and communications meet regulatory standards.
- Cross-Selling & Upselling: Identify opportunities to introduce additional products and services to existing clients.
- Market Liaison: Negotiate with insurers to secure competitive terms and cover for clients.
- Team Collaboration: Work closely with colleagues to share knowledge and support overall business growth.
- Insurance Broking Experience: You have at least 2 years' experience in insurance account handling or broking.
- Adaptable & Versatile: You thrive in a fast-paced environment and can pivot quickly to meet client needs.
- Client-Focused: You are passionate about delivering excellent service and building trust with clients.
- Detail-Oriented: Accuracy and compliance are second nature to you.
- Commercial Awareness: You understand the insurance market and can spot opportunities to add value.
- Strong Communicator: Confident on the phone and in writing, with the ability to explain complex policies clearly.
- Career Growth: Be part of a company that values development and progression within the insurance sector.
- Dynamic Environment: Work in a fast-moving industry where no two days are the same.
- Supportive Team: Join a collaborative office culture that encourages knowledge sharing and teamwork.
- Rewarding Package: Competitive salary, pension, life insurance, and performance-based bonus opportunities.
- Central Location: Based in the heart of Manchester, with excellent transport links and amenities nearby.
If you are ready to take on this exciting challenge, submit your CV today through Time Recruitment.
