- Reviewing and manually underwriting second charge mortgage applications.
- Verifying documentation accuracy and requesting additional information when needed.
- Updating customer records and application details accurately.
- Assessing customers based on their individual circumstances.
- Communicating clearly with customers and stakeholders throughout the process.
- Meeting KPI requirements and targets.
- Annual salary between £32,500.
- Competitive bonus scheme.
- Hybrid working after probation - 2 days at home.
- Shifts - 3 early shifts 9-5pm and 2 late shifts 11-7pm (Fridays always 9-5pm) - no weekends.
- Up to 25 days' annual leave plus bank holidays, and your birthday off every year.
- Healthcare cash plan.
- Contributory pension scheme matched up to 5%.
- At least 12 months' experience in assessing or processing loan applications.
- Proven ability to thrive in a fast-paced, target-driven environment.
- Experience maintaining quality standards with a high volume of cases.
- Strong communication skills and attention to detail.
- Problem-solving skills and proficiency in Microsoft Office.