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Customer Service - Optometry

Mandeville
Posted a day ago, valid for a month
Location

Manchester, Greater Manchester M342FH, England

Salary

£26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • An entrepreneurial business in the optometry sector is seeking a Customer Service Administrator with experience in the optician world.
  • The position offers a salary of £26,500 and requires candidates to have relevant experience in optometry.
  • Key responsibilities include booking and confirming appointments, processing orders, and addressing customer queries primarily from care home managers.
  • This role is ideal for someone looking to transition from a store-based optician role to a more office-oriented environment without weekend shifts.
  • The company values a family feel and is committed to providing exceptional care for individuals with special needs, as they continue to grow significantly.
An Entrepreneurial business that has been around for over 10 years is in its growth period. That is where you come in! We are looking for a Customer Service Administrator, but you must have worked within the optician world! This brand offers amazing services to care homes & sell qualified top quality optometry services into Care Homes! 26,500 Monday-Friday - no working from home.

What will you be doing?

*Making sure the booking of appointments has been done
*Confirming Appointments for the Optical Assistant and the Optician
*Make sure the site test has been done
*Process the order and details for it to go to the Lab - that is why we need you to have come from some sort of Optometry background
*You will be dealing with customer queries which will be he Care home managers and maybe on the rare occasion, dealing with the Customer in the care home

This role is perfect for someone who is working in store as an optician, you want to leave the world of working weekends and being on your feet all day, to finally use your skills and work in an office environment.

The values of the business are very important, the team is specially trained to work with people who have dementia, learning disabilities or other conditions which require extra care and attention. This is a great role for someone who wants to work in a Family Feel environment, go to work and come home knowing they have done a great job!


This role has become available due to the growth of the business, they are looking to grow significantly, and they want you to want to and be a part of that growth!


If you feel you are right, get in contact: (phone number removed) (url removed)






Mandeville is acting as an Employment Agency in relation to this vacancy.

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