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- Exceptional property management skills to ensure a high standard of customer service and community care
- Experience managing a small team
- Ability to develop and maintain strong relationships with residents, actively engaging through various online platforms
- Proactive in identifying and executing new programming activities that enhance the resident experience
- Excellent communication and administrative skills to manage event planning, social media, and resident feedback
- Adaptable and level-headed in managing situations, with the ability to escalate emergency issues as needed
- Experience in a customer-facing role, preferably in the property industry in a similar role
- Strong organisational and multitasking abilities to juggle various responsibilities
- Passion for creating a sense of community and enhancing the well-being of residents
