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- Generate purchase orders for maintenance works and follow up to ensure timely completion
- Assist with risk assessments, ensuring all administration and record-keeping is up to date
- Manage client reporting, updating the property portal, and serving as the first point of contact for resident enquiries
- Arrange for contractors to attend sites and follow up to confirm work has been completed
- Maintain and update a database of out-of-hours maintenance activities across the portfolio
- Excellent organisational skills and the ability to work on your own initiative
- Strong customer service orientation and a willingness to build rapport with tenants, clients, and colleagues
- Proficiency in Microsoft Office, particularly Word and Excel
