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- Process incoming customer payments through multiple channels and systems
- Validate remittance advices via automated scanning tools
- Accurately allocate payments using internal finance systems
- Support credit control functions through customer account reconciliations and ledger maintenance
- Handle customer rebates, refunds, write-offs, and write-backs
- Liaise with customers to resolve unmatched or unallocated payments
- Prepare daily, weekly, and monthly unmatched payment reports
- Assist in the financial month-end close including preparation of journals
- Support ad hoc invoicing and credit adjustments when required
- Contribute to the continuous improvement of the AR process
- Collaborate across departments to ensure best-in-class service delivery
- Minimum of 2 years' experience in an Accounts Receivable or shared service environment
- Experience in managing multi-account and multi-function responsibilities
- Strong proficiency in Microsoft Excel and other Office applications
- Comfortable working in a high-volume, transactional finance team
- Excellent analytical, IT, and problem-solving skills
- Able to work independently and manage time effectively
- Resilient, driven, and passionate about continuous improvement
- Comprehensive onboarding and training
- Hybrid working structure
- Exposure to a large, collaborative shared service centre
- Company pension scheme
- Health cash plan
- Free on-site gym access
- Exclusive retail and lifestyle discounts
