Housing Management Officer

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The role

We are seeking a dedicated Housing Management Officer to join my Manchester based client’s Homelessness Service team. The successful candidate will provide housing management services and high-quality accommodation to homeless households. This role involves working collaboratively with tenants and their support workers on housing management matters and overseeing the day-to-day management and administration of the furnished tenancies scheme.

Key Role Accountabilities:

• Occupancy Compliance: Work cooperatively with support workers to monitor occupants' compliance with their occupancy agreements, house rules, and any court orders, taking prompt and appropriate action in response to breaches.
• Financial Management: Manage, monitor, and maximize the collection of rent, utilities charges, and miscellaneous charges, maintaining appropriate records and reporting as necessary.
• Tenancy Management: Closely monitor the processes of starting, operating, and ending tenancies, including the service and administration of Notices to Quit.
• Support Planning: Collaborate with occupants and support workers on support planning related to tenancy management.
• Furniture Management: Monitor the quality and suitability of furniture, recommending improvements or modifications where appropriate, and arrange for the cleaning, repair, replacement, and disposal of furniture as needed.
• Continuous Improvement: Demonstrate a personal commitment to continuous self-development and service improvement.
• Diversity and Inclusion: Ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery, and communications.

Personal Attributes:

• Strong commitment to providing high-quality housing management services.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with a diverse range of individuals.
• Proactive and solution-oriented approach to problem-solving.
• Commitment to continuous professional development.

If you are passionate about making a difference in the lives of homeless households and have the skills and experience required for this role, we would love to hear from you.

This is a temporary role, working on a full-time basis for 3 months; the role pays £14.72 per hour PAYE.

Please apply now and join us in loving Mondays!

All roles are subject to vetting and right to work checks

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