Senior Housing Officer

Senior Housing Officer

Central Manchester

Salary: £33,651

Senior Housing Officers (Known as Neighbourhood Services Manager at Great Places)

Permanent

Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you a person who wants to make a difference and build a career where what you do matters?

If your answer is yes, then we are looking to speak with customer focused individuals who are looking for their next career opportunity – and this could be you!

Due to our continued desire and ability to build more affordable homes and develop our established communities; our client is looking to recruit three Senior Housing Officers (we call these Neighbourhood Service Managers) to work in their own dedicated patch in Central Manchester, Salford OR South Manchester. With support from your Area Services Manager, you will be our clients main point of contact for our customers, colleagues and partners; working within your own local patch of 250-300 homes.

Our Senior Housing Officers deliver high quality housing and estate management to our valued customers, supporting our commitment to sustainable neighbourhoods whilst promoting integrity, inclusivity and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local office and from your home.

The main duties of the role are to:

• Ensure rent is collected and customers are supported to reduce any arrears
• Allocate vacant properties to new customers
• Investigate incidents of anti-social behaviour, support victims and take proportionate tenancy enforcement action when needed
• Understand your customers individual needs and make relevant links with support organisations
• Build strong relationships with local stakeholders and partners

If you think this could be the role for you, why not check out our role profile and click the link to apply?

Closing date: 1st October

Shortlist date – 2nd October

Interview date: TBC