Second Line Engineer - Networking & Systems Upgrade Focus
Mansfield (On-site)
£30,000 - £35,000 DOE
Role
This internal IT support role is ideal for someone who thrives in a fast-paced environment with the freedom to manage projects end-to-end. Working directly with a tight-knit team, you'll be the driving force behind keeping infrastructure secure, scalable, and future-ready. This role offers exposure to a wide array of technology allowing you to build the skills to progress in your career.
Key Responsibilities
- Provide second-line support for hardware, software, and bespoke systems (inc. specialist process control tools).
- Lead network configuration, firewall management, and router/switch diagnostics.
- Implement software and security upgrades across all user devices and site infrastructure.
- Take ownership of projects such as:
- Deployable and solar-powered CCTV systems
- New VoIP phone systems
- Firewall hardening and network segmentation
- Off-site disaster recovery solutions
- Work autonomously and flexibly with on-site support and after-hours response as required.
Ideal Candidate
- 2+ years' experience in an IT support role, ideally second-line or generalist.
- Solid foundation in networking (TCP/IP, DNS, firewalls, VPNs) and Windows OS.
- Comfortable supporting and upgrading a wide range of internal systems (CCTV, access control, specialist industrial software).
- Strong initiative and able to manage your own workload without micromanagement.
- Projects or field work in infrastructure, security systems or SME environments is a plus.
If you're looking for a hands-on, flexible role where you'll genuinely make a difference - and where projects don't sit on the shelf - we want to hear from you.
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