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Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:
Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.
QA Quality Improvement Specialist
Location: Market Drayton, Telford, or Minsterley (Hybrid)
Hours: Monday to Friday, 9am–5pm (flexible)
Contract: 12-month Fixed Term
Join our Quality Team and help shape the future of excellence across our Yogurts & Desserts Business Unit.
We’re looking for an experienced and driven QA Quality Improvement Specialist to support quality and process improvement initiatives across our three manufacturing sites. This is a technically focused role requiring strong cross-functional collaboration with site teams and Group Functions.
What You’ll Be Doing:
- Act as the Quality lead for implementation of EPD and NPD across all Yogurt and Dessert sites, ensuring strong stakeholder engagement and technical input.
- Champion continuous improvement initiatives and support cost-effective recipe changes and process improvements.
- Develop and maintain systems to monitor quality and food safety performance.
- Support root cause analysis and corrective action planning for quality issues.
- Mentor and coach team members, promoting professional standards and company values.
- Facilitate best practice sharing across sites and support the development of operational strategy.
Project Management Responsibilities:
- Lead quality-related elements of continuous improvement projects in line with business and operational goals.
- Support quality systems during commissioning of new assets.
- Oversee specification management for EPD and NPD, ensuring all documentation is accurate and compliant.
- Liaise with suppliers to ensure ingredient information is approved and available pre-launch.
- Ensure all NPD documentation meets BRCGS, retailer and third-party certification standards.
What You’ll Bring:
- Proven experience in a technical quality role within food manufacturing, ideally across multiple sites.
- Strong understanding of quality systems, continuous improvement, and data-driven decision-making.
- Excellent stakeholder engagement and communication skills.
- Experience with SAP, digital QMS tools, and project management.
- A proactive, collaborative mindset with a passion for driving change.
What’s in it for you?
- A competitive salary
- 10% Bonus paid annually
- Progression routes and career development / continuous training
- 8% Company match pension
- X2 Life Assurance
- Müller Rewards discount scheme offering over 800 discounts
- Free uniform/PPE
- To be part of a globally recognised brand
