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Customer Service Administrator

Appoint Consulting ltd
Posted 13 hours ago, valid for a day
Location

Market Rasen, Lincolnshire LN7 6RE

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Our client, a well-established company near Caistor, is seeking a Customer Service Administrator to enhance their team.
  • The role focuses on delivering excellent customer service to wholesale distributors and field sales teams, with responsibilities including order support and maintaining customer records.
  • Candidates should possess strong administrative skills and a commitment to great customer service; SAP experience is a plus but not required.
  • The position offers a salary of £22,500, increasing to £24,000 after probation, along with up to 30 days of holiday and various benefits.
  • Applicants should ideally have some relevant experience in customer service or administration.

Customer Service Administrator

Our client is a well-established, company based near Caistor. They are looking for a Customer Service Administrator to join their team.

Main Purpose of the Customer Service Administrator Role:

The main purpose of this role is to help deliver excellent customer service to both their wholesale distributors and field sales teams.

Responsibilities of the Customer Service Administrator:

  • Supporting designated field sales personnel to provide information, order support, and quotations to the UK customer base
  • Credit returns
  • Entry of sales orders ensuring all required information is submitted
  • Ensure customer records are kept up to date
  • Liaise with the logistics department to maintain accurate information
  • Answering calls and emails
  • Allocation of third-party stocks
  • Any other reasonable tasks on request

The Perfect Customer Service Administrator:

  • SAP experience would be advantageous but not essential
  • Great customer service
  • Strong administrative skills
  • Team player

Package and Benefits for the Customer Service Administrator:

  • Salary £22,500 rising to £24,000 after probation
  • Up to 30 days of holidays
  • On-site car parking
  • Annual Staff Conference
  • Christmas site closure
  • Free training courses online
  • Mental, physical & financial wellbeing
  • Plus, many more great benefits

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.

In accordance with the Employment Agencies Act 1973, Appoint Consulting will not charge any individual seeking employment through their services.

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.