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Job Title: Senior Systems Engineer
Location: Marlborough, Wiltshire
Salary: Up to £50,000 per annum + benefits
Type: Full-time, Permanent
About the Role
A respected and forward-thinking College in Marlborough is seeking a Senior Systems Engineer to lead the technical support and infrastructure function across the campus. This is a hands-on role providing 3rd line support, managing core systems, and ensuring a robust and secure IT infrastructure for staff and students.
You’ll play a key part in shaping the college’s technology roadmap, working closely with the Head of IT and supporting junior members of the team where necessary.
Key Responsibilities
- Act as the escalation point for 3rd line support issues across servers, networking, and end-user environments.
- Proactively monitor, maintain, and optimise the college’s on-prem and cloud-based infrastructure.
- Administer Windows Server, Active Directory, Group Policy, and Microsoft 365 platforms.
- Maintain and troubleshoot the network environment, including switches, firewalls, and wireless systems.
- Ensure systems are secure, patched, and compliant with data protection regulations (GDPR).
- Lead and implement infrastructure projects (e.g. server upgrades, network refreshes, cloud migrations).
- Support virtualisation platforms (Hyper-V or VMware).
- Liaise with third-party vendors and service providers when required.
- Provide mentorship and technical guidance to junior IT staff.
Key Skills & Experience
Essential:
- Proven experience in a 3rd line support or senior infrastructure role.
- Strong knowledge of Windows Server 2016/2019/2022, Active Directory, DNS/DHCP.
- Experience with Microsoft 365, Exchange Online, Azure AD, and Intune.
- Solid networking experience – VLANs, firewalls (e.g. Sophos, Cisco), switches, and Wi-Fi management.
- Familiarity with virtualisation technologies – preferably Hyper-V or VMware.
- Backup and recovery systems (e.g. Veeam, Altaro).
- Excellent troubleshooting and documentation skills.
Desirable:
- Experience working within an educational environment.
- Knowledge of ITIL principles or formal certification.
- Exposure to scripting (PowerShell) for automation.
- Experience managing Google Workspace (bonus).
What’s in it for you?
- Competitive salary up to £50,000
- Generous holiday allowance
- Pension scheme
- Free on-site parking
- Supportive team culture with investment in training and development
- The chance to make a tangible impact in a community-focused environment
Recruiter: Callum Thompson
