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Position Overview:
The Warehouse Technician is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is to support the Warehouse Supervisor in responding to the operational requirements and in delivering equipment to the company prescribed standards, shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to Lead Warehouse Technician, a Senior Warehouse technician, Warehouse Supervisor or Warehouse Manager subject to function and/or region.
Your perspective:
- Private Healthcare with no excess payments for the employee
- Employee supported volunteering
- Enhanced family leave provisions
- Perkbox and Employee assistance Programme
- Company sick pay
- Employee recognition scheme
- Generous employee referral scheme
- Clearly defined Career path (and all the important support along the way)
- Access to state-of-the-art technology
- Global presence and opportunities worldwide
- Long Service Programme
Key Job Responsibilities
Inbound/Outbound Order Processing
Drive Results - Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues, site and/or other warehouses
Perform basic quality control (QC) procedures, presentation of equipment and inventory control
Clean, test, maintain, prepare, repair equipment prior to delivery to site or venue.
Load and unload equipment to trucks.
Fault find and repair equipment, keeping equipment under repair to a minimum.
Notify Warehouse Supervisor of any defective equipment, and arrange maintenance/repair schedule/logistics.
Logistics and Transportation:
Prepare and process shipments to ship small parcel, LTL and via internal fleet
Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack)
Safety:
Perform daily checklists on forklifts and other equipment within the warehouse
Do the Right Thing - Participate in safety team initiatives
Adhere to health and safety regulations and wear appropriate Personal Protective Equipment (PPE)
Report all health and safety issues to the HSE Manager or Warehouse Manager
Warehouse Housekeeping:
Clean and maintain a safe work area
Maintain equipment as necessary
Customer Service:
Deliver World Class Service - Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments
Maintain a working knowledge of equipment
Disclaimer:
The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within
scope of work may be assigned at any time with or without notice, as necessitated by business demands.
Job Qualifications
High School diploma or GCSE equivalent
1 to 3 years experience in warehouse environment
Ability to lift over 50 lbs. independently
Ability to follow written and verbal instructions
Strong communication skills with other team members, site leadership team and internal and external customers
Organisational skills with an attention to detail and accuracy
Ability to multi-task while working in a fast paced environment
Basic computer skills with an emphasis on Microsoft Office
Experience using an RF based WMS system (preferred)
Experience operating industrial forklift equipment
Competencies
Deliver World Class Service
Hospitality
Ownership
Do The Right Thing
Instills Trust
Safety Conscious
Drive Results
Action Oriented
See The Big Picture
Tech Savvy
Value People
Communicates Effectively
Work Environment
Work is performed in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
