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Service Advisor

Venatu Consulting Ltd
Posted a day ago, valid for 14 days
Location

Middlesbrough, North Yorkshire TS1 2PP, England

Salary

£12.69 per hour

Contract type

Part Time

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Sonic Summary

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  • We are seeking a temporary Service Advisor to join our busy dealership, with a focus on providing outstanding customer service.
  • The ideal candidate should have previous experience as a Service Advisor in the automotive industry, although strong customer service backgrounds will also be considered.
  • Key responsibilities include greeting customers, booking vehicles for service, liaising with technicians, and ensuring customer satisfaction.
  • Candidates must have experience using CRM systems and possess strong organizational and communication skills.
  • This position offers a competitive salary and requires at least one year of experience in a similar role.

Temporary Position *Annual Cover *

 

We are looking for a Service Advisor to join our busy dealership on a temporary basis. As a Service Advisor, you will be the first point of contact for our customers, providing outstanding service and ensuring a smooth and professional experience from start to finish.

The ideal Service Advisor will be confident, customer-focused, and able to communicate clearly both face-to-face and over the phone. Previous experience as a Service Advisor in the automotive industry is desirable, but we are open to candidates with strong customer service backgrounds who can quickly adapt to the role of a Service Advisor.

Responsibilities as a Service Advisor:

  • Greeting customers and acting as the main Service Advisor point of contact.

  • Booking vehicles in for service and repair work.

  • Liaising with technicians and updating customers on progress.

  • Preparing job cards, invoices, and relevant paperwork as a professional Service Advisor.

  • Ensuring the highest level of customer satisfaction at all times.

Requirements for the Service Advisor role:

  • Experience as a Service Advisor (essential).

  • Experience using CRM Systems (such as Pinnacle, Kerridge or CDK)
  • Strong organisational and communication skills.

  • Ability to deliver excellent customer service in a fast-paced environment.

  • A positive attitude and team-player mentality, essential for a successful Service Advisor.

This is a fantastic opportunity for a motivated Service Advisor to join a supportive dealership team on a temporary basis. If you are an enthusiastic Service Advisor looking for your next role, we’d love to hear from you.

 

Apply today to become our next Service Advisor!

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