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Ref: 0046
Job: Patient Customer Care
Location: Middlewich
Hourly Pay: £12.21
Length of Assignment: Temporary to Permanent
A lovely customer care role, working in a team committed to delivering excellent service to patients of the NHS in a supportive and professional manner. If you are a reliable and capable member of the temporary customer service team, you are likely to be offered permanent work after 3 months, the company offer excellent employee benefits once permanent including generous holiday, private health and a supportive environment.
Main Responsibilities:
Our client a well-established organisation is looking for Customer Care candidates to call patients in order to book appointments as requested by the NHS. You will help deliver an excellent level of customer care. You will be working in a busy environment and working over the phone and via email so your communication skills will be at a very high level. You will need to be empathetic and happy to support customers and book them appointments. This is a temporary to permanent assignment; it is important that you are reliable and have excellent time-keeping skills.
Working Hours:
Shift Work: (7.5 hours on Monday - Friday and 1 in 4 Saturday’s 08.00 - 12.00 or 09.00 - 13.00)
You will work between the hours of 08.00 - 20.00 (shifts will be allocated a week in advance)
Key Skills:
- Excellent telephone manner
- Good customer service skills
- Administration skills
Experience:
- Previous telephone-based customer service experience ideal
- Must have GCSE Maths Grade 4 and above/Grade C and above
Please only apply if you match all of the above criteria.
alt Recruitment is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10 - 15 minutes. If you are emailing your CV to us, please ensure it has your home address, telephone number and your email address on. Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. alt Recruitment is only able to process applications from candidates who are currently resident and eligible to work in the UK.
