Back to search
IT Support
Middlewich
£26,000 per annum
Job Description:A leading business-to-business IT Service Provider supporting customers across the UK and Worldwide is seeking a knowledgeable and adaptable 1st/2nd Line IT Support Engineer to join their ICT team.
Why Join?- Birthday off
- Great working environment & culture
- Contributory pension scheme
- Health care plan
- Full training and career development
- Well-being initiatives
- Experience: IT support, installations, troubleshooting
- Knowledge: Microsoft platforms, Windows Server, Hyper-V, VMware
- Skills: Ubiquiti UniFi, DrayTek, NETGEAR, Cisco, backup platforms (Azure, Altaro, Datto), network infrastructure (IPv4, IPv6), CRM systems
- Familiarity with backup platforms including Azure, Altaro and Datto
- Working knowledge of configuring all types of network infrastructure including IPv4 and IPv6 networks
- Familiarity with CRM system
- Install wired/wireless network infrastructure, software, and hardware
- Maintain asset and licensing records
- Assist junior colleagues with IT support
- Conduct customer training
- Complete onsite and remote installations of wired and wireless network infrastructure
- Complete onsite and remote installations of Microsoft and bespoke software
- Complete onsite and remote installations of hardware
- Maintaining accurate records of assets and licensing
- Helping junior colleagues with IT support activities including complex tasks and escalations
- Complete customer training via web demonstration, telephone and customer visits.
Please call Leanne or email your CV to
INDCOM
