Internal Sales Coordinator

EAC are representing a fast-growing Organisation in Milton Keynes who are on the lookout for an Internal Sales Coordinator to join it's small but dynamic based team. The company partners with a large-scale, high-end manufacturing facility overseas and prides itself on delivering exceptional customer experiences.This is a key position supporting the business's continued growth, where the ideal candidate will play a vital role in upholding the company's reputation for professional and premium-level service.

On Offer for Internal Sales Coordinator:

• Salary £28,000 - £30,000
• Company Annual Bonus
• 25 days annual leave plus bonus
• Opportunity to take an extra 5 days annual leave (salary sacrifice)
• Monday - Friday 8:30am - 5:00pm
• 1 day working from home (once succesful probation has passed)

Key Responsibilities:

• Serve as the first point of contact for all incoming customer communications (via phone, email, and online channels)

• Process and manage sales orders from entry to delivery

• Build and maintain strong relationships with customers and internal stakeholders

• Handle customer queries related to orders, acting as the face of the business

• Oversee and coordinate the order supply chain

• Provide ongoing support to the sales team through accurate data entry and administrative tasks

• Manage swatch processes including requests, stock levels, dispatch, and reporting

• Collaborate closely with the Procurement and Supply Chain teams to ensure smooth operations

• Monitor and assist with stock control

• Support cross-functional teams as needed and contribute to departmental needs through cross-training

• Take ownership of customer service processes from initiation to resolution or appropriate handover

• Show a willingness to learn and offer support across departments

About You:

• Must have experience Processing Orders

• Previous experience in a similar customer service or internal coordination role

• Highly conscientious, with a commitment to delivering a high standard of service

• Strong communication and organisational skills

• Able to work both independently and as part of a collaborative team

If you're looking to be part of a growing company with a supportive team environment and the opportunity to make a real impact, we’d love to hear from you.