- Experience building and running customer success teams in a B2B or B2C organisation;
- Excellent understanding of customer service;
- Excellent understanding of building learning and development communities for engaging with customers;
- Excellent communication skills, verbal and written;
Customer Success Manager SaaS Milton Keynes
interAct Consulting Limited
Posted 8 hours ago, valid for 11 days
Milton Keynes, Buckinghamshire MK10 9QA
Full Time
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
Sonic Summary
- A leading software house in Milton Keynes is seeking a Customer Success Manager for their SaaS B2B and B2C operations.
- The role involves assisting with the strategy and vision for customer service and success, including evaluating problem resolution processes.
- Candidates should have experience in building and running customer success teams in either B2B or B2C organizations.
- The position requires excellent communication skills and an understanding of customer service and learning communities.
- The salary offered is up to £50,000 plus a package, with a requirement of one day per week in the Milton Keynes office.