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Are you passionate about building strong customer relationships and driving business growth through proactive engagement? We 're supporting our client with not one but two exciting Account Manager opportunities to join a forward-thinking team where your contribution will directly impact customer retention and revenue growth.
This role is ideal for someone who thrives in a fast-paced environment and enjoys connecting with customers over the phone to deliver tailored solutions.
Key Responsibilities:
- Build and nature relationships with assigned customers, understanding their needs and offering bespoke solutions.
- Drive revenue and profitability by managing accounts and identifying growth opportunities.
- Meet call KPI's through consistent, high-quality customer interactions.
- Expand existing accounts by securing additional business through proactive outreach.
- Collaborate with wider sales teams to enhance customer experience.
- Attend sales meetings and provide updates on your accounts.
- Follow up on marketing-generated leads and contribute to the sales pipeline.
- Maintain accurate records using internal systems and MS tools.
- Take ownership of personal development through ongoing learning and performance reviews.
Candidate Profile:
- Have provided customer service over the phone, ideally in a sales or account management role.
- Proven ability to deliver an outstanding customer experience.
- Can deliver and outstanding customer experience
- Self-motivated and adaptable to changing priorities
- Confident using CRM systems and Microsoft Office.
- Solid educational background, particularly in Maths and English.
- Background in manufacturing or automation industries would be advantageous.
The basic salary for this role is 28,000pa with the opportunity to earn up to 1,200 commission per month.
This is an excellent opportunity to grow your career with a company that values development and performance. The role is full-time and office based, 37.5 hours per week with a competitive commission structure that rewards success.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
