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Our client has a vacancy for a Technical Sales Support Electrical Engineer with a strong electrical bias. Experience with serial interface, PLC’s or Electric drives would be advantageous. The role will be to provide support to customers and the sales force team for technical matters. Commercial and
market awareness of the product. Supporting sales growth by training and proactive promotion of existing and new products.
Hours of work are Monday to Thursday 8.30am till 4.45pm, Friday 8.30am to 3.30pm.
Key Responsibilities:
- Support for customer questions via phone and e-mail
- Process requests for special products and variations
- Analyse, check and report writing on customer product returns
- New product development proposal activity
- Market and competitor product analysis & understanding
- Supporting sales force with customer visits and application development
- Product management including training, new product introduction and supersession of discontinued product ranges
Essential Education, Skills and Experience:
- Degree, HNC or HND in Electrical Engineering or related discipline
- Able to communicate proficiently via telephone and email with both internal and external customers
- A methodical problem solver who is logical, organised and able to keep clear comprehensive records
- Ability to clearly and effectively present technical subjects, face-to-face and via webinar
- Experience working within an Engineering environment
- Hands-on testing and diagnostic experience
- Experience handling multiple projects with ability to prioritise, manage own time, and meet deadlines
Desirable Experience:
Hands-on testing and diagnostic experience
Automation systems or system design experience
Previous experience or working within a Technical Sales Support or applications role
They offer a competitive and attractive range of benefits which include, Private medical cover, life assurance, holiday purchase scheme and much more!
Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.
