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Are you a confident communicator with a sharp eye for detail and a passion for housing finance? We are seeking a Rent & Service Charge Specialist to join a thriving local authority.
This fantastic role offers 4 days work from home a week, fantastic benefits including a pension that is well recognised as a leading offering.
We're looking for someone just like you to join our clients Housing Finance Team as a Rent and Service Charge Specialist. With over 11,000 council properties and 1,600 leaseholders and 1,500 shared owners and a growing portfolio-including hundreds of new homes in Bletchley- they are at the heart of regeneration and community investment.
Every day brings new challenges, fresh ideas, and the chance to make a lasting impact. Your role covers all aspects of Service Charge calculation and enquiry management - everything from analysis of costs, evidence gathering and complaint resolution. If you are good at problem solving, like supporting your customers and committed to doing things right, we want to hear from you.
Duties:
- Set rents and service charges with precision and accuracy, managing both the actuals and estimates in the year.
- Collaborate across teams to ensure that our services provided are fully funded.
- Play a crucial role supporting our residents and ensuring they have the correct and relevant information regarding their service charges, ensuring those charges are transparent and reasonable.
- Be part of exciting projects that improve lives, by actively working with residents in developing and improving the service to them and ensuring we take full account of resident views and concerns.
Exeperience:
- Experience in rent setting and service charge management within a local authority or registered provider, with similar stock numbers.
- Experience of accounting processes relating to service charges along with service charge legislation and best practise understanding.
- A proactive, solution-focused mindset, committed to good customer service.
- Strong communication skills and a collaborative approach.
- Someone who thrives in a fast-paced, purpose-driven environment, with strong organisational skill.
Why join...
- Generous salary: £48,226 to £52,413.
- Fantastic leave: 28 days annual leave (plus bank holidays), rising to 32 days after five years.
- Option to buy up to five extra days each year.
- Excellent pension: Access to national Local Government Pension Scheme, widely regarded as one of the best available.
- Award-winning benefits: Health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
- Family friendly policies: Enhanced maternity, adoption and paternity support and a childcare subsidy
