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Customer Solutions Advisor

Wild Recruitment
Posted 3 days ago, valid for 8 days
Location

Milton Keynes, Buckinghamshire MK93GA, England

Salary

£28,000 - £30,000 per year

Contract type

Full Time

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Sonic Summary

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  • This role is ideal for individuals passionate about engineering and eager to engage with customers while applying their technical knowledge.
  • Candidates should have a background in electrical engineering or a strong interest in technical products, with previous experience in customer service or technical support being beneficial.
  • The position offers hands-on experience in addressing real-world technical challenges and developing commercial awareness through client interactions.
  • The company provides structured training, mentorship, and opportunities for progression, ensuring compliance with Health & Safety standards.
  • The salary for this position is competitive, and candidates are expected to have a minimum of 1 year of relevant experience.

Are you passionate about engineering and eager to start your career in a role that blends technical knowledge with customer interaction? If you have studied electrical engineering or simply have a strong interest in technical products, this is your chance to learn, grow, and make an impact in a supportive team environment.

Gain hands-on experience while helping customers with real-world technical challenges. Our client will invest in your growth with structured training, mentorship, and clear progression opportunities.

Job Responsibilities:

  • Learn to advise customers on product compatibility and technical solutions.
  • Provide accurate information on pricing, availability, and delivery.
  • Help source alternative components to meet deadlines.
  • Interpret customer needs and recommend suitable products.
  • Develop commercial awareness through pricing negotiations.
  • Build strong, trust-based relationships with clients.
  • Take ownership of your learning and contribute to team success.
  • Ensure compliance with Health & Safety standards.

Ideally you will have:

  • A genuine interest in electrical engineering or technical products.
  • Effective communication and problem-solving skills.
  • A methodical, detail-oriented approach.
  • Confidence using Microsoft Office and data entry systems.
  • A proactive attitude and willingness to learn.

Previous experience in customer service or technical support is helpful.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.