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An excellent opportunity has arisen to work for our established client in Monmouth as a Customer Service Advisor. The purpose of the Customer Service Advisor is to guide customers through their onboarding journey.
Benefits:
* Perk box
* 29 days hols + bank holidays + winter shut down - length of service increase to hols
* £500 support for upskilling
* 3 days per year to 'give back' (charity work)
* Pension
As the Customer Service Advisor, you will be responsible for:
* Maintaining customer records in Salesforce.
* Answering queries relating to the technical use of the software.
* Working closely with the compliance teams to ensure customers have everything they need.
* Solve customer queries.
The successful Customer Service Advisor, will have the following related skills / experience:
* Strong verbal and written communication skills.
* Excellent IT skills.
* Previous customer service experience.
For more information, please contact Sharon Tanner or Chloe Bennett on 0118 956 7064
